Got a Question?
Browse through our FAQs below, your answer might be just a click away.
By default, if you purchased or were granted a course from us, a sign-in email will be sent to your inbox. Alternatively, you can go to this sign-in link and enter the email you used during sign-up. A magic code will then be sent to your email — use that to sign in. If you’ve already set up a password, you can also log in with your email and password instead.
You have 12 full months of access to all course materials, lessons, and bonuses. You can log in anytime and go at your own pace — but don’t sit on it. Money loves speed.
The private Scroll to Sales Facebook group is your home base for questions, support, and celebrating wins. You’ll find the link and join instructions inside Module 1, Lesson 1 of the course.
Be sure to answer all membership questions — this is how we verify that you’re a student.
If you’re a Sprint participant, you’ll also find the Facebook group link in your Welcome email, Challenge emails, and Challenge workbook.
Check your Promotions or Spam folder for an email from us. You can also search for our email address, info@theluxelifeacademy.com, in your inbox and move us to your Priority folder.
Simply go to your dashboard, click on Account in the navigation menu, and you’ll find the option to update your billing details there.
You can access all the courses you’re enrolled in through your dashboard. Be sure to log in with the same email you used to purchase or subscribe to any of our offers. For the best learning experience, we recommend using a laptop or desktop computer to access the course portal.
Nope. This strategy works without going viral and without a big following or any following at all. You’ll learn exactly how to get your products in front of buyers using SEO, content systems, and TikTok’s shop algorithm — even if you’re starting from zero.
Perfect — you’re in the right place. The course will walk you through how to pick a product, test it, and start selling — all in your first 7 days.
Not if you don’t want to. We cover DIY faceless content, how to outsource content, and even how to use TikTok Affiliates to have creators post for you.
We recommend using AutoDS for your shop automation — and we show you exactly how to set it up. Some students also use free tools like Canva, CapCut, and TikTok’s Creator Tools.
Never. This isn’t a race. Take a breath, revisit the Self-Starter Launch Plan or your current lesson, and keep going. The only way to fail is to quit.
Yes! Post your question inside the Facebook group — our coaches and other students are there to help you every step of the way.
If you’re looking for hands-on coaching, personalized feedback, or help scaling faster — our Scroll to Scale Accelerator might be a great next step. Find out more information about joining the Accelerator here.
Didn't find what you needed?
Want to reach out to our team? Send us a message by clicking the Message Box at the bottom right, and we’ll get back to you within 48 hours.
